Shipping and return policy

Processing time and shipping
The time I need to prepare an order for shipping varies.
Made-to-order products require 7-14 business days to handcraft each piece + 2-4 days for shipping (up to 20 days for international shipments).
Ready to ship products require a delay of  1-6 business days (depending on the piece) to process at the workshop (quality validation) + 2-4 days for shipping (up to 20 days for international shipments)
For details, see individual items.
Customed orders and commissions
Due to the specificity of those orders, fabrication and processing time will be set accordingly to the agreement made with the buyer, following his/her inquiry.
Customs and import taxes
Please note that buyers are responsible for any customs and import taxes that may apply. Jocya Tastet, JazzDesigner makes sure to package surely your purchases te prevent damage. Consequently, Jocya Tastet, JazzDesigner is not responsible for any other fees, loss or damage to packages due to customs. This policy applies to international shipments as well as USA, France and Canada.