FAQ

 PRODUCTS & CARE

2. What metal do you use?
   I mainly work with sterling silver, gold and silver palladium 
3. What type of pearls do you use?
   I mainly work with freshwater pearls. Tahiti black pearl only on demand
4. What type of stones do you use?
   I work with all gemstones in different shapes and cuts : cabochon, facetted
5. Are your products hypoallergenic?
6. What are your care instruction?
7. Why the piece I receive seems (slightly) different from the pic on the online shop?

PRODUCTS OPTIONS

1. What to do if I can't find my ring size?
2. What sizes of necklace, chain do you offer? 

CUSTOMIZATION

1. I like te design but want a different metal than the one you offer?
2. How long does it take to ship my order?
3. How can I track my order (once it's been shipped)? 

ORDER

1. How long does it take to ship my order?
2. How can I track my order (once it's been shipped)?

 

SHIPPING & RETURN

1. Do you offer free shipping?
2. How can I track my order (once it's been shipped)?

ACCOUNT

1. Do I have to create an account to order?
2. Do you saved my Bank details?

PAYMENT

1. What type of credit card do you accept?
2. When will my card be charged for my order?

DON'T HESITATE TO CONTACT ME IF YOU CAN'T FIND YOUR SIZE RING IN THE OPTIONS or NEED to ADJUST the BAND WIDTH.

 

(I can reduce the band width to adjust the length of your phalanx)

 

Please note that the color of the pearls is natural and has unique shades, and therefore may differ from the color seen in the photos.

 

 

Custom order inquiry

 

Available sizes (Can't find my ring size)

Processing time

 PRODUCTS & CARE